Your questions answered
Common questions
What sizes do you offer?
We offer a wide range of sizes from XS to 4XL in lingerie, including bras in cup sizes A to H. Our size guide is available [here] to help you find the perfect fit.
How do I find my correct bra size?
We recommend using our online size guide or booking a free virtual fitting consultation. Accurate sizing ensures comfort, support, and confidence!
What if the item doesn’t fit? Can I return or exchange it?
Absolutely! We accept returns and exchanges within 14 days of delivery, provided the item is unworn, unwashed, and in its original packaging with hygiene stickers intact. Please check our [Return Policy] for full details.
Do you ship internationally?
Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location. You’ll see the estimated delivery date and cost at checkout.
How long will my order take to arrive?
Orders are typically processed within 1–2 business days. Domestic shipping takes 3–7 business days, while international shipping can take 7–14 business days.
Is my packaging discreet?
Yes, your privacy is our priority. All orders are shipped in plain, unmarked packaging with no mention of lingerie or our store name.
Do you offer gift wrapping?
Yes, we offer gift wrapping and custom messages at checkout. It’s a great option for birthdays, anniversaries, or romantic surprises.
Can I cancel or change my order after placing it?
We can modify or cancel your order if it hasn’t been processed yet. Please contact us within 2 hours of placing your order for the best chance to make changes.
How do I care for my lingerie?
We recommend hand washing your lingerie in cold water with a gentle detergent, then laying it flat to dry. Avoid using dryers, which can damage delicate fabrics and elastics.
Do you offer custom or made-to-measure lingerie?
At the moment, we do not offer custom sizing, but our wide range of styles and sizes ensures there’s something for everyone.